PRIVACY POLICY

Nexus Massage & Rehab respects your privacy and strictly adheres to the Personal Health Information Protection (PHIPA) and Electronic Documents Act with our patients personal information.

The privacy act applies to any collection, use or disclosure of personal information. “Personal Information” means any information about an identifiable individual that relates to their personal characteristics (i.e. gender, age, education, and family status), their health (i.e. health history, conditions, and services received by them) or their activities, views (i.e. interactions with their health care provider such as massage therapist).

In order to provide treatment it is mandatory by our regulatory bodies (CMTO, CCO, CPO, CTCMPAO) who deliver our requirements from the government of Ontario to collect specific information to proceed with your session. This information includes but is not limited to your address, contact information and related health history ("Personal Information") to provide a safe and effective treatment. When necessary and with your consent we may use this information to provide progress and discharge reports to your physician or other health care provider. Your consent can be cancelled at any time, however written notice of your intentions must be provided directly to us at contact@nexushealthclinic.com.

Nexus Massage & Rehab is required by law to keep our patient files for a period of at least 7 years.

Certain information may also be collected by the usage of our website. By using the site, you agree to the collection and use of information in accordance with this policy.

Like many site operators, we collect information that your browser sends whenever you visit our site (“log data”). This log data may include information such as your computer’s internet protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

We use “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google privacy policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser.

We will disclose your personal information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our site.

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions or comments you can contact us at contact@nexushealthclinic.com